DRF 2012

23rd Annual Forum

Boston, MA

Boston, MA

August 6 - 8, 2012
Westin Boston Waterfront

DRF 2012 Info

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500 Members
of the DRF

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DRF in the News

The DRF has appeared in over 200 national and regional media outlets including:

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membership

Who Can Become A Member Of The DRF?

When registering for the DRF registrants must classify themselves according to their employers' profile. The DRF Board of Directors reserves the right to determine the classification and fee of all Forum registrants. Anyone who attends the annual Forum is considered a member of the DRF.

Merchants

To be considered a merchant member of the Direct Response Forum and to attend DRF you must be employed by a merchant company that conducts its business directly with consumers in a card not present environment (e.g., by phone, mail, internet, subscription, etc.). There is no limit to the number of merchant members from within the same company who can attend the Forum.

The professionals who attend the DRF represent a broad range of disciplines including: Accounting & Finance, Call Center Operations, Cash Management, Catalogue & Fulfillment Operations, Chargebacks & Disputes, Consumer Fraud, Credit Card Operations, Credit and Collections, Consumer Payments, Customer Service, Financial & Technical Systems, Loss Prevention Managers, Marketing or Risk Management.

Non-Merchants

To be considered a non merchant member of the Direct Response Forum and to attend DRF you must be employed by a company whose primary business is providing payment services to the CNP industry. The DRF is not a place for sales, marketing or business development professionals, since sales or promotion is not a part of the Forum.

Non-Merchant attendees and their companies participate at the discretion of the DRF Board of Directors who reserves the right to limit or refuse attendees. Non-Merchants must provide evidence that they are doing business with at least one DRF merchant who is in attendance at the Forum or the attendee must be invited by the board to speak at the event.